

SERVICES AND TRAINING





Current Position：

Support

SERVICE MAINTENANCE AND DEBUGGING

Our company always pursues the business principle as "quality first, customer first, continue to promote satisfactory projects, to provide customers quality products and satisfactory service".

Yongye staff pursue star service, modern information technology and management means, to ensure the smooth implementation of comprehensive, fast, active and timely after-sales service,
and make high-quality service throughout the whole process of pre-sale, sale and after-sales.

7 SERVICE GUARANTEES

SERVICES

TAILORED DESIGN

Technical staff will design and customize appropriate product solutions according to customer 's requirements, and provide suitable product types to meet your actual use requirements.

PRODUCTION PROCESS DEBUGGING

Our technical staffs are willing to come to the site to provide support for equipment commission. If there is any malfunction during the commissioning process, we will provide you immediately remedial measures which are based on our professional knowledge. Besides, we will guide your staff, give you support, and promote system optimization.

ELIMINATE THE FAULT

If you meet technical problems, we will provide you priority service and the fastest solution.

ACCESSORIES RESERVES

We will provide accessories of related products for free, you can send them to our company, and check the storage information of accessories at any time during the validity period.

TRAINING

Professional technical staff will come to the site and explain the operation process and precautions for you. You can also download the product operation manual from the website.

DOCUMENT QUERY

We have established a complete set of product database, each product which has been bought from company has a corresponding product number, users can input the product number on the company website to query the product details, if you have questions you can contact customer service at any time.

THE QUALITY ASSURANCE PERIOD

Related products within the warranty period to provide free repair and maintenance, technical problems can also feel free to contact us.

Shenyang Yongye Industry Co.,Ltd

TEL：400-6666-033

Foreign Trade Sales Address：

1204, World Financial Center, No. 41, Beizhan Yi Road, Shenhe District, Shenyang

Production Base：

No.11, Central Road, Yilu Industrial zone, Xintaizi Town, Tieling County, Tieling Liaoning